TERMS OF PAYMENT

1) ) Each payment by the Customer can only be made by one of the methods indicated on the website www.cantinefrancescomastrangelo.com. Advance bank transfer or credit card (PAYPAL circuit).

2) For payments made by credit card, the actual amount of the order will be debited only when it is complete and the products ready for shipment. If the unavailability of a product is detected after registering the order and booking the upright on the card, Soc. Agr. F.lli TERZI s.r.l. will take the necessary measures with the payment operator to reverse the transaction relating to the unavailable goods.

3) All orders, before being processed, are subject to checks of authenticity directly by the relative credit card issuing institutes, to protect the Customer. If, for any reason, the debit of the amount due is not possible, the sales process will be automatically canceled, the sale will be resolved and the Customer will be informed by e-mail.

4) The communications relating to the payment and the data communicated by the Customer when this is done take place on special protected lines and with all the guarantees ensured by the use of the security protocols provided for by the payment circuits.

SHIPPING / DELIVERY METHODS

1) Soc. Agr. F.lli TERZI s.r.l. will deliver the products purchased by carrier to the address indicated by the Customer at the time of the order, as confirmed in the summary email sent to the email address indicated by the Customer.

2) Soc. Agr. F.lli TERZI s.r.l. undertakes to deliver the products as quickly as possible and in any case within 7 working days (excluding Saturdays and Sundays) from the order fulfillment. Upon delivery, the customer must carefully check the contents, specifying any anomalies found in the delivery form.

3) The Seller cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the completion of the purchase order by the Customer, for damages that may have occurred to the products after delivery to the carrier, where the latter has been chosen and commissioned by the Customer, or for delays in delivery attributable to the carrier itself.

4) Upon delivery of the goods by the carrier, the Customer is required to check that the number of packages actually delivered corresponds to that indicated in the order and in the transport document, and that the packaging is intact, not damaged or in any case altered. If the Customer finds any obvious damage to the packaging and / or the products contained therein or the mismatch in the number of packages, he must immediately contest them, placing a written reservation of control (specifying the reason for the reserve, for example "laundry packaging", "Crushed packaging", etc.) on the proof of delivery of the carrier and promptly inform the Seller. Once the delivery note has been signed, the Customer cannot make any objection regarding the external characteristics of what is delivered.